FAQ
-
About hotel reservations
-
We are not currently accepting reservations. Please wait for further announcements regarding the start date for reservations on our website and Instagram.
Instagram: https://www.instagram.com/maritimehotel_yokohama/
-
-
Regarding restaurant reservations
-
We are not currently accepting reservations. Please wait for further announcements regarding the restaurant reservation start date on our website and Instagram.
Instagram: https://www.instagram.com/maritimehotel_yokohama/
-
-
Regarding banquets and meetings
-
Weekday banquets: We accept reservations from the beginning of the month, two years in advance.
For holidays (Saturdays, Sundays, and public holidays), we accept reservations from the beginning of the month, two months in advance, excluding evening slots. -
Please note that parking is at your own expense at the Yokohama Building next to the hotel's main building or at a nearby coin-operated parking lot.
-
We can accommodate both small and large groups. We also accept reservations for private venue rentals for exhibitions, conferences, and other events, so please feel free to contact us for more information. Reservations can be made via email or LINE.
-
Smoking is prohibited. You will be directed to the smoking room.
-
We accept reservations at any time. However, some venues may not be available depending on the status of the banquet on the day, so we recommend contacting us in advance.
-
Yes, it is possible. As a general rule, we allow a provisional booking period of approximately one week from the date of your request. There is no cancellation fee during this period.
-
Changes to the number of participants can be made up to 3 business days before the event. For changes of 10 or more people, please inform us at least 2 weeks before the event due to food procurement arrangements.
-
Cancellation fees will apply starting 90 days prior to the date of use. For further details, please refer to the banquet regulations provided at the time of contract.
-
We offer various layouts to suit your needs, including seated, standing, and classroom-style formats. We are also flexible in accommodating your requests regarding entertainment and performances, so please feel free to contact us.
-
Yes, we can accommodate your request. We will ask for details about your allergies in advance and prepare a separate menu for customers with allergies. Please feel free to discuss any requests, such as vegetarian or vegan dietary restrictions.
-